Steve Allen

How long have you worked at KWL?

I have 32 years’ experience working in local authority housing repairs services, transferring to KWL in 2007 when the company was formed.

I starting as a joiner, before being promoted to chargehand, supervisor, senior supervisor then to my current role as manager.


What’s your role at KWL?

My current role involves ensuring KWL effectively meets the KPIs set by Hull City Council for returning empty properties to the home standard ready for the new customers to move in.

I have a large team of staff ranging from supervisors, joiners, bricklayers, plasterers, support operative’s, cleaners, in-house electricians, gas fitters, plumbers and sub-contractors.

I have responsibility to deliver private housing association contracts with Railway Housing and The Riverside Group extra care units.

I thrive on meeting all targets and delivering a quality product for our customers.

I’m also heavily involved in recruiting joinery, plasterer and tiler apprentices, and have seen many apprentices gain a full-time position in their chosen trade.


What qualifications have you achieved?

I’m a City & Guilds qualified joiner. I’ve also attended many training courses over the years, including Working with Asbestos Contractors, IOSH Health & Safety, NEBOSH Environmental, SMSTS and many more.


What advice would you give to young people who want a job like yours?

The more you put into the role, the more you’ll get out. And never be afraid to ask questions.