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“KWL is owned by Hull City Council and our vans and employees will be moving around the City as we continue to deliver services on behalf of HCC and the residents of the City.

KWL activities are in accordance with the current guidelines for maintaining Council services during this period of unprecedented disruption and we work in accordance with the social distancing guidelines. ”


KWL is supporting suicide prevention with the #TalkSuicide campaign.
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Working with you...

  • Customer, Tilworth Road, Hull
    Thank you very much indeed for the excellent team of workers who were polite and hardworking whilst fitting our wet floor area and shower – it looks brilliant!
    Customer, Tilworth Road, Hull
  • Railway Housing Association
    The Association recently carried out a survey regarding areas of service delivery and the outcome for KWL resulted in all round tenant satisfaction and improvement. We would like to express our appreciation to you helping us achieve continued improvement in our service delivery. Thank you for your hard work and commitment.
    Railway Housing Association
  • Customer, Muswell Court, Hull
    We are delighted with the standard and quality of work of our re wire and new fitted kitchen. We would like to pay tribute to everyone from ground floor level to management. The standard of work was top class.
    Customer, Muswell Court, Hull
  • Customer, Boothferry Estate, Hull
    Thank you for a prompt response to a gas problem which occurred at my house. I was impressed that within a short time from contacting you – I had an engineer at my door. I was fearing a weekend without heat, you saved the day.
    Customer, Boothferry Estate, Hull
  • Customer, Muswell Court, Hull
    KWL has been hard working from the beginning to the end of the day on the garages at Muswell Court – I can only reiterate my thanks to the employees for their diligence and kindness given during the work.
    Customer, Muswell Court, Hull
  • Sheltered Housing Services Manager, Hull
    Can I thank you for the Hucknall Garth Project which ensured the conversion of the ex warden’s house into a community facility. This was completed to a high standard and on target. The tenants are looking forward to getting together for activities instead of being isolated in their homes.
    Sheltered Housing Services Manager, Hull
  • Customer, Adelphi Close, Hull
    A million thank you’s – my kitchen is fantastic! Every worker has done their job professionally and finished my kitchen to a very high standard. My Customer Liaison Officer was so caring and considerate throughout the process – thank you to KWL.
    Customer, Adelphi Close, Hull
  • Customer, Holm Garth Drive, Hull
    I would like to compliment KWL on your expertise on fixing my electrical fault in my lounge. Your operative knew what the fault was straight away and further discovered and fixed another contributor to the problem. I am very impressed.
    Customer, Holm Garth Drive, Hull
  • Estate Managers Team, Hull City Council
    Thank you to your team for your contribution towards the good performance which has been constant throughout the year in maintaining and improving the void properties in our area. Our staff appreciated your assistance and flexibility in getting these properties back to us quickly.
    Estate Managers Team, Hull City Council
  • Project Manager, The European Union
    We were highly delighted with the work completed at St John’s. Visitors are extremely impressed with the quality of work. We have been very fortunate with KWL’s plumbing and electrical work which was very responsive as our requirements evolved – they were very thoughtful in their work.
    Project Manager, The European Union