About Us

Kingstown Works Ltd (KWL) was established in 2006 and we operate as one of Hull and East Riding’s leading building, repair and maintenance contractors.

Our primary contracts are with Hull City Council to provide extensive property services to approximately 25,000 homes in the Hull area, which includes refurbishment of dwellings. We also deliver gas and maintenance services to over 22,000 homes and have built up an extensive private sector client portfolio.

Supporting the local area

Since 2007, we have worked hard for the people of Hull and continue to show our commitment to making everyday life easier for residents by providing an efficient, personal and speedy service at all times. We have a dedicated team of managers, supervisors and staff to ensure all our work meets the highest of standards.

We employ approximately 500 local people and aim to be a ‘one stop shop’ for our customers.

Investing in our team

We do not just focus on doing the very best for our customers. We are also dedicated to helping our staff develop their skills and knowledge. Our staff training programme ensures our team members have the technical ability to do their job and to interact with customers confidently at all times. We are committed to ensuring our staff:

• Are Construction Skills Certifications Scheme (CSCS) approved
• Are Disclosure and Barring Service (DBS) approved to work within educational, domestic and social service establishments
• Wear a marked uniform and carry an identification card
• Meet our clients’ objectives through teamwork, quality assurance and exceptional customer care

Team training – we are committed to providing our team with a continuous training plan. This not only provides our individual employees with better skills and abilities, it also helps maintain and improve our service delivery to our clients. Examples of the training courses that we regularly commit to are:

• Abrasive Wheels
• ACS Domestic Gas
• Asbestos Awareness
• BTEC HNC in Construction
• City and Guilds

• Computer ECDL
COSHH
• Electronics
• Equalities and Diversity
• First Aid Training

• IOSH Working Safely
• Safe Working Procedures
• Telephone Skills
• Working Safely
• Working at Heights

Better for the local economy, community & environment

Within the delivery of our services, this provides the local economy with benefits such as:

• Employ local people
• Provide opportunities for learning & development
• Sustain the local skills base by recruiting apprentices – we have a continuous apprentice recruitment and training programme
• Support local education – we have had over 175 opportunities for work experience
• Reinvest in the local economy by engaging with the local supply chain, including micro businesses
• Protect the environment by recycling 99% of our waste

OUR CORE VALUES

We Appreciate Our People

We actively recruit talented and committed individuals who reflect our core values
and provide them with opportunities to develop and grow – both professionally
and personally. We listen to their ideas and demonstrate that their
personal contributions are appreciated and their successes are celebrated.

We Care About the Environment

We are an environmentally conscious organisation which considers the consequence
of every activity we undertake. Wherever possible we minimise the need for any waste
by accurately ordering products and materials required and by reusing or recycling
any unused materials. We seek to identify the most sustainable solution available and
take steps to avoid any negative environmental impact.

We Are Enthusiastic About Customer Service

We are relentless in our commitment to ensuring that all customers receive a
positive and effective experience, every time they deal with us. We operate with
high standards and recognise that if our Customers are treated well, they will
continue to work with us for years to come.

We Accept Responsibility and Take Ownership

Each employee at KWL embraces personal responsibility and takes full
ownership of every aspect of their job. We strive to show a deep respect for people
inside and outside our organisation and for the communities in which they live. We accept
the consequences of our actions and operate with transparency and integrity at all times.

We Support the Local Community and Economy

We are a Hull based company that takes pride in employing a diverse local
workforce and fostering long-term partnerships with neighbouring companies.
We use local suppliers and subcontractors and support community activities.
We invest in our people and take great pride in delivering services
across the city and surrounding regions.

AWARDS